This product is custom furniture and generally takes 4 to 6 weeks for delivery. If timing is critical, please call 1-866-636-2338 for current estimated lead time of a specific product. If order is placed, please allow two weeks before calling for estimated delivery date.

Standard Shipping is ground via common carrier
• Please be sure to have enough help and/or the proper equipment for unloading merchandise upon delivery. Truck drivers provide delivery service and are not required to provide assistance unloading.

Liftgate is an optional service that will place the new item on the ground. You will be responsible for unpacking and placing the items inside your location.

White Glove is an optional service that is quoted on a per delivery basis for large equipment truck deliveries. Service can include
un-boxing of equipment, uncrating and setting in place, and removal of packaging. This service is not available for ground parcel service deliveries.

CHECKING & UNLOADING INSTRUCTIONS FOR SMALL PACKAGE AND TRUCK SHIPMENTS
We take great care in filling, checking and packing your order. On rare occasions, a package may be lost or damaged in transit. At the time shipment is received:
• Observe entire shipment for visible damage and correct amount of pieces.
• Make notation of shortage or damage on all copies of the freight bill.
• Sign for the number of pieces, not the number of skids.
• Unpack cartons immediately to check their contents for possible damage.
• If damage (hidden or concealed) is discovered, save the carton, request inspection report immediately from the carrier. Follow up request in writing, and call our Customer Support Department. 1-800-328-9400.
• Concealed damage must be reported and inspection requested within 5 days.

DO NOT RETURN DAMAGED ITEMS TO US FOODS CULINARY EQUIPMENT & SUPPLIES™ WITHOUT PRIOR WRITTEN AUTHORIZATION.